Frequently asked questions

Product

What is SPN1, and how does it work?
Cross icon

SPN1 is a life-assistive device, designed to help individuals with fine motor challenges eat with confidence. It uses a magical containment technology, securing both solid and liquid foods for transport from plate to mouth. This approach allows you to to dine with dignity and confidence in any setting.

Is SPN1 easy to use?
Cross icon

Yes, SPN1 is designed to be incredibly easy to use. Its technology is simple to operate and requires only one finger to contain and release your food, making it a great solution for individual who struggle with fine motor and dexterity challenges.

Is SPN1 dishwasher safe?
Cross icon

SPN1 itself is water resistant and plenty durable, but because it has internal batteries - almost all home dishwashers operate at a temperature above what is safe to expose a battery to for extended periods of time. For this reason alone, SPN1 is NOT dishwasher safe and should always be hand washed in water under 110 degrees Fahrenheit.

Can SPN1 be used for liquid foods?
Cross icon

Yes, SPN 1 is designed to be versatile and can be used for both liquid and solid foods.

How ergonomic is SPN1?
Cross icon

SPN1 is designed to be ergonomically friendly, with a lightweight and sleek form that is comfortable to hold and use for extended periods.

Is SPN1 cost-effective?
Cross icon

Yes, SPN1 is a cost-effective solution for individuals who struggle with fine motor control and dexterity challenges. It is priced below most other devices designed to solve this problem, and is the only 100% solution in a market full of solutions claiming to only be 40-80% effective.

Is SPN1 discreet?
Cross icon

Yes, SPN1 is designed to be discreet, with a sleek and modern design that blends in with other utensils on the table.

Can SPN1 help people with Parkinson's disease?
Cross icon

Yes, SPN1 can help people with Parkinson's disease who struggle with tremors during mealtime, as well as individuals with other tremor-related conditions.

Is SPN1 durable?
Cross icon

Yes, SPN1 is made from high-quality materials and is built to withstand repeated use, ensuring it will last for a long time.

Is SPN1 safe?
Cross icon

Yes, SPN1 is safe. It is designed to reduce the impact of shaky hands on mealtime, and it is safe to use and easy to operate. There are no sharp edges or points, and the entire spoon is encased in a rubberized material designed to make it both easy to grip and hard to break in the event of a drop.

How long does SPN1 last on one charge of the battery?
Cross icon

SPN1 can last for up to 5 days between charges (with 3x daily use). For longest lifespan of your SPN1, try to put it on the charging stand nightly and let it stay above a healthy charge level at all times.

Shipment

What is included in my purchase?
Cross icon

Included in your purchase will be:
• SPN1 eating utensil
• A wireless SPN1 charging stand
• A waterproof carry pouch for easy transport

Do I have a right to return the product?
Cross icon

In the event that you want to return SPN1 for any reason, you can do so within 30 days of your purchase - provided it has not been used or damaged. If you have been using SPN1 for over 30 days and up to 6 months after your purchase and it breaks or stops working for any reason - contact us to make it right. We will send you a replacement SPN1 at no cost, AND also pay for the return of the broken one to us, allowing Pletho to understand what happened and how to make SPN1 even better going forward.

What countries do you ship to?
Cross icon

Initially, we are offering SPN1 for sale in the US and Canada. However you should expect to see SPN1 on the market all over the world within the next year!